Pilot Scheme on Dental Services (Dental Scaling) for Civil Service Eligible Persons
Index:
- Scheme Overview
- Introductory video (in Chinese only)
- Leaflet
- Flow Chart
- List of Dental Organisations and Clinics Participating in the Pilot Scheme
- Frequently Asked Questions
- Contact Us
Scheme Overview
(i) Target Participants
The Pilot Scheme is implemented in the form of public-private partnership, which is expected to provide dental scaling services to over 140 000 Civil Service Eligible Persons (CSEPs). Generally, CSEPs with recall appointment at Government dental clinics falling in or after January 2024 without history of serious oral diseases are eligible to participate in the Pilot Scheme. The Department of Health (DH) will, starting from late July 2023, invite suitable CSEPs to participate in the Pilot Scheme by batches through SMSDepartment of Health will issue SMS under the name of “HKDH” by batches to invite eligible persons to participate in the Pilot Scheme. Persons who have doubt on the SMS received may call the general enquiry hotline of the Pilot Scheme at 2892 1033 or email to pdsuser@dh.gov.hk for enquiries.. CSEPs who receive the invitation SMS could receive a one-off dental scaling service at one of the designated private dental clinics under the Pilot Scheme free of charge.
Selected CSEPs will receive an invitation SMS of joining the Pilot Scheme about six months before their scheduled recall appointment at Government dental clinics. Upon receipt of the invitation SMS, the CSEP can visit the designated DH website (via the weblink provided in the SMS) for information about the Pilot Scheme, or call 3952 7700 to listen the relevant information.
(ii) Service Period
The Pilot Scheme will last for 18 months, from 1 August 2023 to 31 January 2025.
(iii) Acceptance / Refusal to Participate
Participation in the Pilot Scheme is voluntary. If the CSEP agrees to participate in the Pilot Scheme, he/she should, within one month upon receipt of the invitation SMS, make a dental scaling appointment with one of the designated private dental clinics by telephone under the Pilot Scheme. Once an appointment is made, the CSEP’s original scheduled recall appointment at Government dental clinic will be cancelled.
If a CESP decides not to participate in the Pilot Scheme, there is no need to respond to the invitation SMS. He/she should attend the original scheduled recall appointment at the Government dental clinic.
(iv) Procedures for Making a Dental Scaling Appointment
For CSEPs who agree to participate in the Pilot Scheme, they should, within one month upon receipt of the invitation SMS, contact and make dental scaling appointments with the designated private dental clinics under the Pilot Scheme. When making the appointment, they should inform the dental clinics that they are making dental scaling appointments under the Pilot Scheme, and provide the necessary information to the clinics to make the appointment, including name, Hong Kong Identity Card (HKIC) or Birth Certificate number (for children under 11 years of age and without HKIC) (i.e. prefix letter(s) and first 3 digits) and contact phone number. The dental scaling service should be completed within 3 months upon receipt of the invitation SMS.
When making the dental scaling appointment, dental clinics will confirm the appointment date and time, and the address of the dental clinic with the selected CSEPs. Selected CSEPs should properly record the information and attend the appointment as scheduled.
(v) Verification Code
Once the appointment is made, an SMS containing a verification code will be sent to the CSEPs at least two calendar days before the dental scaling appointment. The verification code should be provided to the dental clinics after completion of dental scaling service to facilitate the validation process. If the selected CSEPs do not receive the verification code before the appointment, or loss of the verification code, please call the enquiry number of the Pilot Scheme at 2892 1044 or send an email to pdsvcode@dh.gov.hk.
(vi) Rescheduling or Cancellation of Appointment
For rescheduling or cancellation of appointments, CSEPs should contact the dental clinics for arrangement before the scheduled appointment. If they wish to make an appointment with another dental clinic, they should cancel the original appointment before making a new one. Please note that the rescheduled appointment should also fall within three months after receipt of the invitation SMS.
(vii) Arrangement for Dropping Out of the Pilot Scheme after Making an Appointment and No-show Cases
If, after cancelling a scheduled appointment, the CSEP do not attempt to make another appointment with any private dental clinics, hence fail to receive dental scaling within the three-month period. He/she will not be able to keep the original recall appointment at the Government dental clinic. They have to contact their Government dental clinic to book a recall appointment afresh. As their original recall appointment at Government dental clinic has already been cancelled, they will be put on the recall waiting list of the Government dental clinic concerned according to the prevailing waiting time.
CSEPs who fail to attend their scheduled appointment will generally no longer be eligible for the Pilot Scheme, and they will not be able to keep the original recall appointment at the Government dental clinic. Please call the Government dental clinic concerned to make a new recall appointment as detailed above.
(viii) On Appointment Day of Dental Scaling Service
On the dental scaling appointment day, the CSEPs should present their identity documents to the dental clinics. They should sign the Consent part of the “Joint Consent and Acknowledgement (JC&A) Form” to confirm their agreement to participate in the Pilot Scheme, allow the dental clinics to verify their identity and eligibility for receiving the dental scaling service free of charge and provide their information to DH for reference.
After receiving the dental scaling service, the CSEPs should sign the Acknowledgment part of the JC&A Form to acknowledge receipt of the dental scaling service. They should provide the verification code issued by DH to the dental clinics (please refer to section (v) above for cases without verification code).
If the Pilot Scheme participants are minors (below 18 years of age) or incapacitated persons who cannot sign the forms for the Pilot Scheme, their representative (e.g. parent, spouse, legal guardian, any adult authorised by parent, spouse or legal guardian) should accompany them to the appointment and sign the forms on their behalf.
Under the Pilot Scheme, the Government will only pay for the one-off dental scaling service provided for the participants of the Pilot Scheme, and will not be responsible for the costs of any other treatments agreed between the participants and the dental organisations/clinics.
If the clinical staff of private dental clinics identify any dental problems of the Pilot Scheme’s participants during the dental scaling procedure and have informed the CSEPs concerned, they will record the problem(s) in a designated computer system for follow-up by DH dental clinics.
During the provision of dental scaling service, staff of the dental clinics should not engage in active marketing of dental treatments or services.
(ix) Follow-up After Attendance of Service
Within the following day after dental scaling service, the participants of the Pilot Scheme will receive an SMS about the arrangements and estimated waiting time for the next recall appointment at Government dental clinics. Another SMS with date and time of the recall appointment will be sent to the participants about three months before the recall appointment.
To collect feedback/opinion on the service of the Pilot Scheme, an SMS with a link to an opinion survey will be sent to CSEPs by Government after they have received the dental scaling service.
Introductory video (in Chinese only)
Press here to watchLeaflet
Flow Chart
a. Make an Appointment
b. Change or Cancel an Appointment
List of Dental Organisations and Clinics Participating in the Pilot Scheme
 |
HONG KONG
| Dental Organisation | Name of Clinic/ Address/ Telephone |
Opening Hours | Remark |
|---|---|---|---|
| Central and Western | |||
| Bayley & Jackson Dental Surgeons Limited |
Bayley & Jackson Dental Surgeons Limited Central Dental Clinic Podium Level, 2/F, 210-218 Jardine House, 1 Connaught Place, Central 2120 6198 2120 6199 |
Monday - Saturday: 09:00 - 18:00 Sunday & Public Holidays : Closed |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| Caritas Dental Clinics Limited |
Caritas Dental Clinics Limited – Caine Road Room 032, G/F Caritas House, No. 2 Caine Road, Hong Kong 2843 4617 |
Monday to Friday: 08:45 - 17:00 Saturday: 08:45 - 12:30 |
Info Updated by Clinic on 1/8/2023 : Change of Operation Hours |
| D-MER Dental Limited |
D-MER Dental Center (Central) Suite 1102, Central Building, 1-3 Pedder Street, Central, Hong Kong 5649 9363 (Hotline & WhatsApp available) |
Monday to Friday: 09:30 - 13:00 & 14:00 - 18:00 Saturday: 09:30 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
|
| Dental Service Centre Limited |
(Booking only up to 19/2/2024) Dental Service Centre 19/F, Chuang's Tower, 30-32 Connaught Rd, Central 2522 3569 |
Monday to Saturday: 10:00 - 17:00 | |
| EC Dental Care |
EC Dental Care - Central Flat/Room 1402, 14/F, Central Building, Pedder Street, Central, H.K. 2120 6147 |
Monday to Saturday: 10:00 - 13:00 & 14:00 - 19:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| Health and Care Dental Clinic Limited |
Health and Care Dental Clinic - Central Clinic Unit 08-10, 9/F, China Insurance Group Bldg, 141 Des Voeux Rd 3896 0171 |
Monday to Friday: 09:00 - 19:00 Saturday: 09:00 - 18:00 |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| Healthcare Management Limited |
Central Smart Dental Centre Room 2010-12, Melbourne Plaza, 33 Queen's Road Central, Central, Hong Kong. 2810 5066 |
Monday to Friday: 10:00 - 13:00 & 14:00 - 18:30 Saturday: 10:00 - 13:00 & 14:00 - 17:30 Sundays & Public Holidays: Closed |
|
| Metropolis Dental Care Centre Limited |
Metrodental Shop I G/F, Shun Hing Building, 6 Smithfield, H.K. 2156 9911 |
Monday to Saturday: 10:00 - 13:00 & 14:30 - 18:30 | |
| Quality HealthCare Dental Services Limited |
Bupa Dental Centre (Hong Kong) (Admiralty) Unit 1603 16/F Admiralty Centre Tower 1 18 Harcourt Road, Admiralty 2529 8669 2366 0830 (Dental Booking Hotline) |
Monday to Friday: 09:15 - 13:30 & 14:30 - 18:45 Saturday: 09:00 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Hotline |
| Quality HealthCare Dental Services Limited |
Bupa Dental Centre (Hong Kong) (Central) Unit 1202 12/F Chuang's Tower 30-32 Connaught Road, Central 2297 0290 2366 0830 (Dental Booking Hotline) |
Monday to Friday: 09:15 - 13:30 & 14:30 - 18:45 Saturday: 09:00 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Hotline |
| UMP Professional Management Limited |
UMP Dental Centre (Central) 1401-1403, Wing On House, 71 Des Voeux Road Central 3110 2785 6011 8607 (Whatsapp) |
Monday to Friday: 09:00 - 13:00 & 14:00 -18:00 | Info Updated by Clinic on 1/8/2023 : Change of Contact Number and Add the Booking Whatsapp Number |
| Well Being Dental Services Ltd |
Well Being Dental Services - Central 13/F, 10 Pottinger Street, Central 2854 2212 6032 0022 (Central Booking by Whatsapp) |
Monday to Friday: 10:00 - 13:00 & 14:30 - 19:00 Saturday: 10:00 - 13:00 & 14:30 - 18:00 |
|
| Eastern | |||
| CJ Dental Holding Limited |
CJ DENTAL CARE NORTH POINT G/F, No. 471 King's Road, North Point 2782 7077 9165 0815 (Whatsapp) |
Monday to Saturday: 10:30 - 18:00 Sunday & Public Holidays: 10:30 - 16:00 |
|
| DOS Dental Limited |
DOS Dental Shop 1, G/F, Melody Court, 2C Kam Hong Street, North Point, HK 5717 3310 9083 9880 (Hotline & Whatsapp available for both numbers) |
Monday to Friday: 09:00 - 14:00 & 15:00 - 19:00 Public Holidays: Closed |
|
| Dr. Check Dental Clinic Centre Limited |
Dr Check Dental Clinic Shop 68, G/F, Eastern Plaza, 111 Chai Wan Road 2618 1500 6398 9023 (Whatsapp) |
Monday to Saturday: 09:30 - 12:30 & 14:00 -19:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 15/8/2023 : Add the Booking Whatsapp Number |
| Dr. Check Dental Clinic Centre Limited |
KOWAY Dental Clinic Shop 89-91, LG/F, Koway Plaza, Chai Wan Road 111, Chai Wan 2505 3663 6398 9023 (Whatsapp) |
Monday to Saturday: 09:30 - 12:30 & 14:00 -19:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 15/8/2023 : Add the Booking Whatsapp Number |
| EC Dental Care |
EC Dental Care - TaiKoo Shing Suites 1401-1403, 14/F, No.1111 King's Road, TaiKoo Shing Phase 1, H.K. 2120 6147 |
Monday to Saturday: 10:00 - 13:00 & 14:00 - 19:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| Healthy Smile Dental Clinic Limited |
Healthy Smile - Quarry Bay Clinic Rm 3, G/F, Block A, Bo Fung Gardens, 1090 King’s Road, Quarry Bay 2590 9905 |
Monday, Wednesday to Saturday: 09:30 - 13:00 & 14:00 - 19:00 |
|
| Joyful Smile Dental Clinic Limited |
Joyful Smile Dental (Quarry Bay) Shop 112, LG/F, East Pavilion, No. 1010-1056 Kings Road, Quarry Bay, HK 2322 3296 5540 3266 (Whatsapp) |
Monday to Friday: 10:00 - 13:00 & 14:30 - 19:30 Saturday, Sunday & Public Holidays: 10:00 - 13:00 & 14:30 - 18:30 |
Info Updated by Clinic on 1/8/2023 : Add the Booking Whatsapp Number |
| Joyful Smile Dental Clinic Limited |
Joyful Smile Dental (Sai Wan Ho) G/F, 178 Shau Kei Wan Road, Hong Kong 2369 3886 5540 6652 (Whatsapp) |
Monday to Friday: 10:00 - 13:00 & 14:30 - 19:30 Saturday: 10:00 - 13:00 & 14:30 - 18:30 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Whatsapp Number |
| Poly Dental Service Limited |
Human Health Medical Centre (Tin Hau) (Dental) G/F, Lee Building, 6-8 King's Road, Hong Kong 2887 9626 |
Monday to Saturday: 09:30 - 13:30 & 15:00 - 19:00 Public Holidays: 09:30 - 13:30 & 15:00 - 18:00 |
|
| Project Concern Hong Kong |
Project Concern Hong Kong Dental Clinic - Hing Man Estate Dental Clinic Shop 406, Hing Man Shopping Centre Hing Man Estate, Chai Wan 2776 9081 5484 1350 (Whatsapp) |
Monday to Friday: 10:00 - 13:00 & 15:00 - 18:00 | Info Updated by Clinic on 20/9/2023 : Add the Booking Whatsapp Number and Change of Operation Hours |
| Project Concern Hong Kong |
Project Concern Hong Kong Dental Clinic - Shau Kei Wan Dental Clinic Shop No. 1, G/F, Perfect Mount Gardens, 1 Po Man Street, Shau Kei Wan 2776 9081 5484 1350 (Whatsapp) |
Monday to Friday: 10:00 - 13:00 & 15:00 - 18:00 | Info Updated by Clinic on 20/9/2023 : Add the Booking Whatsapp Number and Change of Operation Hours |
| Quality HealthCare Dental Services Limited |
Quality HealthCare Dental Centre (Quarry Bay) Suite 304 Oxford House, Taikoo Place 979 King's Road, Quarry Bay 2811 8639 2366 0830 (Dental Booking Hotline) |
Monday to Friday: 09:15 - 13:30 & 14:30 - 18:45 Saturday: 09:00 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Hotline |
| Town Health Dental Limited |
Town Health Dental Centre Shop 74, G/F, Harmony Garden, Siu Sai Wan, Chai Wan 2210 2139 (Central Booking Hotline) 5172 6725 (Central Booking by WhatsApp) |
Monday to Friday: 10:00 - 13:00 & 14:30 - 19:30 Saturday: 10:00 - 13:00 & 14:00 - 18:00 |
|
| Town Health Dental Limited |
Town Health JFA-Integrated Medical Centre Shop Unit G60, Paradise Mall, Heng Fa Chuen 2210 2139 (Central Booking Hotline) 5172 6725 (Central Booking by WhatsApp) |
Monday to Friday: 09:00 - 13:00 & 14:00 - 19:00 Saturday: 10:00 - 13:00 & 14:00 - 17:00 |
|
| Southern | |||
| Bayley & Jackson Dental Surgeons Limited |
Bayley & Jackson Dental Surgeons Limited - Repulse Bay Dental Clinic G207 Repulse Bay Shopping Arcade, 109 The Repulse Bay Road, Hong Kong 2120 6198 2120 6199 |
Monday to Friday: 09:00 - 13:00 & 14:00 - 18:00 Saturday: 09:00 - 13:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| Caritas Dental Clinics Limited |
Caritas Dental Clinics Limited - Aberdeen G/F, Caritas Aberdeen Social Centre, 22 Tin Wan Street, Aberdeen 2552 4215 |
Monday to Friday: 08:45 - 17:00 Saturday: 08:45 - 12:30 |
Info Updated by Clinic on 1/8/2023 : Change of Operation Hours |
| Wan Chai | |||
| Dental Service Centre Limited |
(Booking only up to 19/2/2024) Dental Service Centre 18/F, Plaza 2000, 2-4 Russell Street, Causeway Bay 2838 7117 |
Monday to Saturday: 10:00 - 17:00 | |
| EC Dental Care |
EC Dental Care - Causeway Bay Room 1901-1903, 19/F, The World Trade Centre, 280 Gloucester Road, Causeway Bay 2120 6147 |
Monday to Saturday: 10:00 - 13:00 & 14:00 - 19:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| Poly Dental Service Limited |
Laserdontics Dental Centre (Wan Chai) 1/F, Toi Shan Centre, 128 Johnston Road, Wanchai, Hong Kong 2832 9266 |
Monday to Friday: 09:30 - 13:30 & 14:30 - 19:00 Saturday: 09:30 - 13:30 & 14:30 - 17:00 Sunday & Public Holidays: Closed |
|
| Quality HealthCare Dental Services Limited |
Quality HealthCare Dental Centre (Causeway Bay) Suite 2405-06 24/F World Trade Centre 280 Gloucester Road, Causeway Bay 2838 0600 2366 0830 (Dental Booking Hotline) |
Monday to Friday: 09:15 - 13:30 & 14:30 - 18:45 Saturday: 09:00 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Hotline |
| UMP Professional Management Limited |
UMP Dental Centre (Causeway Bay) 15/F, 22 Yee Wo Street, Causeway Bay 3110 2785 6011 8607 (Whatsapp) |
Tuesday: 09:00 - 13:00 & 14:00 -18:30 | Info Updated by Clinic on 6/9/2023 : Change of Operation Hours |
| Well Being Dental Services Ltd |
Well Being Dental Services - Causeway Bay Room 2305, 23/F, World Trade Centre, 280 Gloucester Road, Causeway Bay 2895 2210 6032 0022 (Central Booking by Whatsapp) |
Monday to Friday: 10:00 - 13:00 & 14:30 - 19:00 Saturday: 10:00 - 13:00 & 14:30 - 18:00 |
|
KOWLOON
| Dental Organisation | Name of Clinic/ Address/ Telephone |
Opening Hours | Remark |
|---|---|---|---|
| Kowloon City | |||
| CJ Dental Holding Limited |
CJ Dental Care Hung Hom Limited Shop K1C, G/F, On Wah Bldg, 40 Man Tai Street, Hung Hom 2760 7010 6464 0685 (Whatsapp) |
Monday to Saturday: 10:30 - 18:00 Sunday & Public Holidays: 10:30 - 16:00 |
|
| Healthcare Management Limited |
Yan Oi Tong Dental Centre Shop 2, G/F, Homantin Plaza, 80 Fat Kwong Street, Ho Man Tin, KLN. 2111 3531 2111 3532 |
Monday to Friday:10:00 - 13:00 & 14:00 - 19:30 Saturday: 10:00 - 13:00 & 14:00 - 17:30 Sundays & Public Holidays: Closed |
|
| Joyful Smile Dental Clinic Limited |
Joyful Smile Dental (Kai Tak) Shop 8, G/F, One Kai Tak(II), 8 Muk Ning Street, KLN 2396 3668 5406 4606 (Whatsapp) |
Monday to Friday: 10:00 - 13:00 & 14:30 - 19:00 Saturday: 10:00 - 13:00 & 14:30 - 18:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Whatsapp Number |
| Kwun Tong | |||
| Caritas Dental Clinics Limited |
Caritas Dental Clinics Limited – Ngau Tau Kok G/F, Caritas Social Centre, No. 1 On Tak Road, Ngau Tau Kok, Kowloon 3796 4621 |
Monday to Friday: 08:45 - 17:00 Saturday: 08:45 - 12:30 |
Info Updated by Clinic on 1/8/2023 : Change of Operation Hours |
| D-MER Dental Limited |
D-MER Dental Center (Kwun Tong) Room 1601, 16/F, Crocodile Center, 79 Hoi Yuen Road, Kwun Tong, Kowloon 5649 9363 (Hotline & WhatsApp available) |
Monday to Friday: 09:30 - 13:00 & 14:00 - 18:00 Saturday: 09:30 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
|
| Healthcare Management Limited |
Dr. Lee Kin Man, Raymond’s Clinic Shop 112-113, Tsui Pak House, Tsui Ping Estate, Kwun Tong 2793 3221 |
Monday to Friday: 09:30 - 13:00 & 14:30 - 18:30 Sundays & Public Holidays: Closed |
Info Updated by Clinic on 4/10/2023 : Change of Contact Number |
| Joyful Smile Dental Clinic Limited |
Joyful Smile Dental (Kwun Tong) Shop 6, G/F, Bo Yan Building, 1 Horse Shoe Lane, Kwun Tong, KLN 2529 3081 8481 5343 (Whatsapp) |
Monday to Friday: 10:00 - 13:00 & 14:30 - 19:30 Saturday, Sunday & Public Holidays: 10:00 - 13:00 & 14:30 - 18:30 |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| Poly Dental Service Limited |
Human Health Integrated Medical Centre (Telford Plaza) (Dental) Shop Unit P39B, Telford Plaza, Kowloon Bay 2997 2738 |
Monday to Sunday: 09:30 - 13:30 & 15:00 - 19:00 Public Holidays: 09:30 - 13:30 & 15:00 - 18:00 |
|
| Well Being Dental Services Ltd |
Well Being Comprehensive Dental Centre - Kwun Tong Unit 2205, Millennium City, Tower 1, 388 Kwun Tong Road, Kwun Tong 2267 0036 6032 0022 (Central Booking by Whatsapp) |
Monday to Friday: 10:00 - 13:00 & 14:30 - 19:00 Saturday: 10:00 - 13:00 & 14:30 - 18:00 |
|
| Sham Shui Po | |||
| Dr. Check Dental Clinic Centre Limited |
PhD Dental Clinic M/F, Shop C, Wing Ming Building, 38 Yen Chow Street, Sham Shui Po, KL. 2728 9678 6398 9689 (Whatsapp) |
Monday to Saturday: 10:00 - 13:00 & 14:30 -19:30 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 15/8/2023 : Add the Booking Whatsapp Number |
| Project Concern Hong Kong |
Project Concern Hong Kong Dental Clinic - Lei Cheng Uk Estate Dental Clinic Shop 113, G/F, Lei Cheng Uk arcade Lei Cheng Uk Estate, Sham Shui Po 2776 9081 5484 1350 (Whatsapp) |
Monday to Saturday: 10:00-13:00 & 14:00-17:00 | Info Updated by Clinic on 20/9/2023 : Add the Booking Whatsapp Number and Change of Operation Hours |
| Wong Tai Sin | |||
| D-MER Dental Limited |
D-MER Dental Center (Diamond Hill) Shop 116A, 1/F, Plaza Hollywood, 3 Lung Poon Street, Diamond Hill, Kowloon 5649 9363 (Hotline & WhatsApp available) |
Monday to Friday: 09:30 - 13:00 & 14:00 - 18:00 Saturday: 09:30 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
|
| Project Concern Hong Kong |
Project Concern Hong Kong Dental Clinic - Tsz Wan Shan Dental Clinic 2/F, Tsz Wan Shan (South) Estate Community Centre 45 Wan Wah Street, Wong Tai Sin 2776 9081 5484 1350 (Whatsapp) |
Thursday: 19:00 - 21:30 | Info Updated by Clinic on 20/9/2023 : Add the Booking Whatsapp Number |
| Town Health Dental Limited |
Town Health Integrated Medical Centre Shop 1, G/F., Kai Tak Garden Phase 2, 121 Choi Hung Road, Wong Tai Sin 2210 2139 (Central Booking Hotline) 5172 6725 (Central Booking by WhatsApp) |
Monday, Tuesday, Thursday & Friday: 09:30 - 13:00 & 14:30 - 19:00 Wednesday & Sunday: 09:30 - 13:00 & 14:30 - 18:00 |
|
| Yau Tsim Mong | |||
| Bayley & Jackson Dental Surgeons Limited |
Bayley & Jackson Dental Surgeons Limited - Mong Kok Dental Clinic Sutie 701-2, Wai Fung Plaza, 664 Nathan Road, Mong Kok, Kowloon 2120 6198 2120 6199 |
Monday to Saturday: 09:00 - 18:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| Bayley & Jackson Dental Surgeons Limited |
Bayley & Jackson Dental Surgeons Limited - Tsim Sha Tsui Dental Clinic 1226 Ocean Centre, Tsim Sha Tsui, Kowloon 2120 6198 2120 6199 |
Monday to Saturday: 09:00 - 18:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| CJ Dental Holding Limited |
Cedric And Jack Dental Care Limited Flat I, 13/F, Edward Mansion, No.141 Prince Edward Road West 2780 0433 6970 6557 (Whatsapp) |
Monday to Saturday: 10:00 - 18:00 Public Holidays: 10:00 - 16:00 Sunday: Closed |
|
| CJ Dental Holding Limited |
CJ DENTAL CARE LIMITED Unit 703-4, 7/F, Office Tower One, Grand Plaza, 639 Nathan Road, Mongkok 2866 7455 9229 3758 (Whatsapp) |
Monday to Saturday: 10:00 - 18:00 Public Holidays: 10:00 - 16:00 Sunday: Closed |
|
| Dental Service Centre Limited |
(Booking only up to 19/2/2024) Dental Service Centre Room 1503, 26 Nathan Road, Tsim Sha Tsui 2369 9331 |
Tuesday, Wednesday & Saturday: 14:30 - 17:00 | |
| Dental Service Centre Limited |
(Booking only up to 19/2/2024) Dental Service Centre Room 901, Office Tower One, One Grand Plaza, 639 Nathan Road, Mong Kok 2390 0202 |
Monday to Friday: 10:00 - 17:00 | |
| Dr. Check Dental Clinic Centre Limited |
Community Dental Clinic G/F, 45 Fuk Tsun Street, Tai Kok Tsui, Mong Kok (Mongkok Kaifong Association) 2783 8230 6398 9689 (Whatsapp) |
Monday to Saturday: 10:00 - 13:00 & 14:30 -19:30 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 15/8/2023 : Add the Booking Whatsapp Number |
| EC Dental Care |
Dental Care Premium 31/F, Office Tower, Langham Place, 8 Argyle Street, Mong Kok, Kln 2120 6147 |
Monday to Saturday: 10:00 - 13:00 & 14:00 - 19:00 Sunday & Public Holidays Closed |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| Health and Care Dental Clinic Limited |
Health and Care Dental Clinic - Mongkok Clinic 31/F, Langham Place Office Tower, 8 Argyle Street, Mongkok, Kowloon 3896 0171 |
Monday to Saturday: 09:00 - 13:00 & 14:00 - 19:00 | Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| Healthcare Management Limited |
Health One Dental Centre Unit 1107-08, 11/F, T.O.P, 700 Nathan Road, Mong Kok 2391 2208 2391 2210 |
Monday to Friday:10:00 - 13:00 & 14:00 - 18:30 Sat: 10:00 - 13:00 & 14:00 - 17:30 Sundays & Public Holidays: Closed |
|
| Healthy Smile Dental Clinic Limited |
Healthy Smile - Mong Kok Clinic 18/F, Kelly Commercial Centre, 570-572 Nathan Road, Kowloon 2780 8428 |
Monday to Friday: 09:30 - 13:00 & 14:00 - 19:00 | |
| Joyful Smile Dental Clinic Limited |
Joyful Smile Dental (Mong Kok) Shop B, On Ground Floor, Lee Wah Building, Nos. 738-740A, Nathan Road, Kowloon 3579 8964 5408 0545 (WhatsApp) |
Monday to Friday: 10:00 - 13:00 & 14:30 - 19:30 Saturday, Sunday & Public Holidays: 10:00 - 13:00 & 14:30 - 18:30 |
|
| Metropolis Dental Care Centre Limited |
Metrodental Room 503-507, 5/F, Grand Centre, 8 Humphreys Avenue, Tsim Sha Tsui, Kln 2111 0561 |
Tuesday to Friday: 10:00 - 13:30 & 15:00 - 18:00 | |
| Poly Dental Service Limited |
Polydental Shop 103B, 1/F, Star House, No.3 Salisbury Road, Kowloon, Hong Kong 2377 1738 |
Monday to Saturday: 09:30 - 13:00 & 15:00 - 19:30 Public Holidays: 09:30 - 13:00 & 15:00 - 18:00 |
|
| Quality HealthCare Dental Services Limited |
Bupa Dental Centre (Kowloon Station) Concession No. KOW 84, MTR Kowloon Station, Tsim Sha Tsui 2314 8802 2366 0830 (Dental Booking Hotline) |
Monday to Friday: 09:15 - 13:30 & 14:30 - 18:45 Saturday: 09:00 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Hotline |
| Quality HealthCare Dental Services Limited |
Quality HealthCare Dental Centre (Tsim Sha Tsui) Rm 606-607 6/F HK Pacific Centre 28 Hankow Road, Tsim Sha Tsui 2366 5782 2366 0830 (Dental Booking Hotline) |
Monday to Friday: 09:15 - 13:30 & 14:30 - 18:45 Saturday: 09:00 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Hotline |
| Town Health Dental Limited |
I Smile Dental Centre 1/F, No. 8 Jordan Rd, Yau Ma Tei 2210 2139 (Central Booking Hotline) 5172 6725 (Central Booking by WhatsApp) |
Monday to Friday: 09:00 - 13:00 & 14:00 - 18:30 Saturday: 09:00 - 13:30 |
|
| Town Health Dental Limited |
Town Health Integrated Medical Centre (Essentia) Suite 1402, 14/F, Ocean Centre Harbour City, Tsim Sha Tsui 2210 2139 (Central Booking Hotline) 5172 6725 (Central Booking by WhatsApp) |
Monday to Thursday: 09:00 - 14:00 & 15:00 - 18:00 Friday: 09:00 - 1400 & 15:00 - 17:00 Saturday: 09:00 - 14:00 |
|
| UMP Professional Management Limited |
UMP Dental Centre (Mong Kok) Rm 1925-1928, Argyle Centre, Phase I, 688 Nathan Road, Mong Kok 3110 2785 6011 8607 (Whatsapp) |
Monday to Friday: 09:00 - 12:45 & 14:15 -18:30 | Info Updated by Clinic on 1/8/2023 : Change of Contact Number and Add the Booking Whatsapp Number |
| Well Being Dental Services Ltd |
Well Being Dental Services - Mong Kok Unit 1819, Hollywood Plaza, 610 Nathan Road, Mong Kok 2300 1081 6032 0022 (Central Booking by Whatsapp) |
Monday to Friday: 10:00 - 13:00 & 14:30 - 19:00 Saturday: 10:00 - 13:00 & 14:30 - 18:00 |
|
| Well Being Dental Services Ltd |
Well Being Dental Services - Tsim Sha Tsui Unit 1513, HK Pacific Centre, 28 Hankow Road, Tsim Sha Tsui 2367 9090 6032 0022 (Central Booking by Whatsapp) |
Monday to Friday: 10:00 - 13:00 & 14:30 - 19:00 Saturday: 10:00 - 13:00 & 14:30 - 18:00 |
|
NEW TERRITORIES & ISLANDS
| Dental Organisation | Name of Clinic/ Address/ Telephone |
Opening Hours | Remark |
|---|---|---|---|
| Islands | |||
| DOS Dental Limited |
DOS Dental Shop 22, G/F, Tung Chung Crescent, 1 Hing Tung Street, Tung Chung, Lantau Island, N.T. 6898 7989 9083 9880 (Hotline & Whatsapp available for both numbers) |
Monday to Saturday: 09:30 - 13:30 & 14:30 - 19:30 Public Holidays: Closed |
|
| Quality HealthCare Dental Services Limited |
Quality HealthCare Dental Centre (Tung Chung) Shop No. 18, G/F, Block 3, Tung Chung Crescent, 1 Hing Tung Street, Tung Chung 2403 6613 2366 0830 (Dental Booking Hotline) |
Monday to Friday: 09:15 - 13:30 & 14:30 - 18:45 Saturday: 09:00 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Hotline |
| Kwai Tsing | |||
| Poly Dental Service Limited |
Human Health Integrated Medical Centre (MTR Tsing Yi Station) (Dental) Shop No. 44 and 45, G/F, MTR Tsing Yi station, New Territories 2887 8111 |
Monday to Sunday: 09:30 - 13:30 & 15:00 - 19:00 Public Holidays: 09:30 - 13:30 & 15:00 - 18:00 |
|
| Quality HealthCare Dental Services Limited |
Quality HealthCare Dental Centre (Maritime Square) Shop Unit 308D, Level 3 Maritime Square, Phase 1, 33 Tsing King Road, Tsing Yi 2434 7090 2366 0830 (Dental Booking Hotline) |
Monday to Friday: 09:15 - 13:30 & 14:30 - 18:45 Saturday: 09:00 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Hotline |
| Quality HealthCare Dental Services Limited |
Quality HealthCare Dental Centre (MTR Station) Concession TSY 47, G/F MTR Tsing Yi Station , Tsing Yi 2436 0900 2366 0830 (Dental Booking Hotline) |
Monday to Friday: 09:15 - 13:30 & 14:30 - 18:45 Saturday: 09:00 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Hotline |
| North | |||
| DOS Dental Limited |
DOS Dental Unit 1303A-5, 13/F, Landmark North, Sheung Shui, N.T. (Inside JP Partners Medical) 6898 0308 9083 9880 (Hotline & Whatsapp available for both numbers) |
Monday, Tuesday, Thursday, Saturday: 09:00 - 14:00 & 15:00 - 19:00 Public Holidays Closed |
|
| Poly Dental Service Limited |
(Temporary suspended for renovation until mid-February 2024) Dr. Lau Wai Man Dental Surgeon (Fanling) Shop 18A, G/F, Fanling Centre, Fanling, New Territories 2676 2831 |
Monday, Tuesday & Thursday: 09:30 - 13:00 & 15:00 - 19:00 Wednesday & Friday: 09:30 - 13:00 Saturday: 09:30 - 13:00 & 15:00 - 17:00 |
Info Updated by Clinic on 4/10/2023 : Future Suspension of Service |
| Town Health Dental Limited |
TH-PHC Integrated Medical Centre G/F, 20 Lung Sum Avenue, Sheung Shui, N. T. 2210 2139 (Central Booking Hotline) 5172 6725 (Central Booking by WhatsApp) |
Monday, Wednesday & Saturday: 10:00 - 13:00 & 14:00 - 19:30 | |
| Sai Kung | |||
| Dr. Check Dental Clinic Centre Limited |
Dr Check Dental Clinic Centre (Fu Ning Garden) Shop 1A, Fu Ning Garden (near TKO hospital), Hang Hau, TKO 2623 5789 6398 9130 (Whatsapp) |
Monday to Saturday: 10:00 - 13:00 & 14:30 -19:30 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 15/8/2023 : Add the Booking Whatsapp Number |
| Dr. Check Dental Clinic Centre Limited |
Dr Check Dental Clinic Centre (On Ning Garden) Shop 2 Block 1, On Ning Garden (opposite to Exit A, Hang Hau MTR) 2703 4848 6398 9130 (Whatsapp) |
Monday to Saturday: 10:00 - 13:00 & 14:30 -19:30 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 15/8/2023 : Add the Booking Whatsapp Number |
| Health and Care Dental Clinic Limited |
Health and Care Dental Clinic - Tseung Kwan O Clinic Shop 232, Level 2, Metro City Phase 1, Tseung Kwan O, N.T. 3896 0171 |
Monday to Friday: 09:00 - 13:00 & 14:00 - 19:00 Saturday: 09:00 - 13:00 & 14:00 - 18:00 |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| Joyful Smile Dental Clinic Limited |
Joyful Smile Dental (Po Lam) No 319, 3/F, Po Ning House, Po Lam Estate,Sai Kung & Tseung Kwan O 2366 0700 9842 6606 (Whatsapp) |
Monday to Friday: 10:00 - 13:00 & 15:00 - 20:00 Saturday, Sunday & Public Holidays: 10:00 - 13:00 & 15:00 - 19:00 |
Info Updated by Clinic on 1/8/2023 : Add the Booking Whatsapp Number |
| Joyful Smile Dental Clinic Limited |
Joyful Smile Dental (Tseung Kwan O) Shop 119, 1/F, Ocean PopWalk, 28 Tong Chun Street, Tseung Kwan O 2396 3188 5408 8027 (Whatsapp) |
Monday & Saturday: 10:00 - 13:00 & 14:30 - 22:00 Tuesday to Friday: 10:00 - 13:00 & 14:30 - 19:30 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Whatsapp Number |
| Metropolis Dental Care Centre Limited |
Metrodental Shop No. G25 Ground Floor, MCP Central Phase 2, 8 Yan King Road Tseung Kwan O, N.T. 2575 6268 |
Monday to Saturday: 10:00 - 13:00 & 14:30 - 18:30 | Info Updated by Clinic on 1/8/2023 : Change of Operation Hours |
| Poly Dental Service Limited |
Human Health Medical Centre (Park Central) (Dental) Shop B01b, Park Central, 9 Tong Tak Street, Tseung Kwan O, New Territories 3417 4033 |
Monday to Sunday: 09:30 - 13:30 & 15:00 - 19:00 Public Holidays: 09:30 - 13:30 & 15:00 - 18:00 |
|
| Quality HealthCare Dental Services Limited |
Bupa Dental Centre (Hong Kong) (TKO) Shop G09 -10 G/F PopWalk 1, 12 Tong Chun Street, Tseung Kwan O 2623 3278 2366 0830 (Dental Booking Hotline) |
Monday to Friday: 09:15 - 13:30 & 14:30 - 18:45 Saturday: 09:00 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Hotline |
| Town Health Dental Limited |
JFA-Town Health Integrated Medical Centre Shop L2-088, Metro Town, Tseung Kwan O, N.T. 2210 2139 (Central Booking Hotline) 5172 6725 (Central Booking by WhatsApp) |
Monday to Thursday: 10:00 - 13:00 & 14:00 - 19:00 Sunday: 10:00 - 13:00 & 14:00 - 17:00 |
|
| UMP Professional Management Limited |
UMP Dental Centre (Grandiose) Shop F92, PopCorn, 9 Tong Chun Street, Tseung Kwan O 3110 2785 6011 8607 (Whatsapp) |
Monday to Friday: 09:00 - 13:30 & 15:00 - 19:30 | Info Updated by Clinic on 1/8/2023 : Change of Contact Number and Add the Booking Whatsapp Number |
| Sha Tin | |||
| D-MER Dental Limited |
D-MER Dental Center (Sha Tin) Shop 1C-1F, 2/F, Wai Wah Centre, 11-17 Sha Tin Centre Street, Sha Tin, N.T. 5649 9363 (Hotline & WhatsApp available) |
Monday to Friday: 09:30 - 13:00 & 14:00 - 18:00 Saturday: 09:30 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
|
| Health and Care Dental Clinic Limited |
(Temporary suspended for renovation until further notice) Health and Care Dental Clinic - Shatin Clinic Unit 1312, 13/F, Tower 1, Grand Central Plaza, Shatin 3896 0171 |
Monday to Friday: 09:30 - 13:30 & 14:30 - 19:00 Saturday: 09:30 - 13:30 & 14:30 - 18:00 |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| Healthcare Management Limited |
Yan Oi Tong International Association of Chinese Traders Dental Centre Shop E, G/F, Cheung Hing Mansion, 6 Chik Sau Lane, Tai Wai, Shatin, N.T. 6121 8910 |
Monday to Friday: 10:00 - 13:00 & 14:30 - 19:30 Saturday: 10:00 - 13:00 & 14:30 - 17:30 Sundays & Public Holidays: Closed |
|
| Healthy Smile Dental Clinic Limited |
Healthy Smile - Fo Tan Clinic Rm 403, 4/F, Jubilee Square, 2-18 Lok King Street, Fo Tan 2696 3968 |
Monday to Saturday: 09:30 - 13:00 & 14:00 - 19:00 Sunday & Public Holidays: Closed |
|
| Healthy Smile Dental Clinic Limited |
Healthy Smile - Tai Wai Clinic Rm 12B, G/F, Grandeur Garden Shopping Mall, Tai Wai 2688 6712 2604 6387 |
Monday to Saturday: 09:30 - 13:00 & 14:00 - 19:00 Sunday & Public Holidays: Closed |
|
| Poly Dental Service Limited |
Laserdontics Dental Centre (LD Plus) G/F, 82 Tai Wai Road, Shatin, N.T. 2609 1020 |
Monday to Saturday: 09:00 - 13:00 & 14:00 - 20:00 Sunday & Public Holidays: 09:00 - 13:00 & 14:00 - 18:00 |
|
| Poly Dental Service Limited |
Laserdontics Dental Centre (Tai Wai) G/F, 78 Tai Wai Road, Shatin, N.T. 2609 2060 |
Monday to Saturday: 09:00 - 13:00 & 14:00 - 20:00 | |
| Quality HealthCare Dental Services Limited |
Quality HealthCare Dental Centre (Shatin) Unit 705-06, 7/F, Citylink Plaza , Shatin 2699 6331 2366 0830 (Dental Booking Hotline) |
Monday to Friday: 09:15 - 13:30 & 14:30 - 18:45 Saturday: 09:00 - 13:00 & 14:00 - 17:00 Sunday & public holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Hotline |
| Town Health Dental Limited |
Town Health Dental Centre (HP-D) Shop 1D, L3, Hilton Plaza Commercial Centre, 3-9 Shatin Centre Street, Shatin 2210 2139 (Central Booking Hotline) 5172 6725 (Central Booking by WhatsApp) |
Monday to Friday: 09:30 - 13:00 & 14:30 - 19:30 Saturday & Sunday: 09:30 - 13:00 & 14:00 - 17:00 |
|
| Town Health Dental Limited |
Town Health Dental Centre (SWC-D) Shop F13, 1/F, Sui Wo Shopping Centre, Sui Wo Court, Shatin 2210 2139 (Central Booking Hotline) 5172 6725 (Central Booking by WhatsApp) |
Monday to Friday: 10:00 - 13:00 & 14:00 - 19:00 Saturday: 10:00 - 13:00 & 14:00 - 18:00 |
|
| Town Health Dental Limited |
Town Health Dental Centre (CL(So)-D) Shop Unit 215A, 2nd Floor, Citylink Plaza, Shatin 2210 2139 (Central Booking Hotline) 5172 6725 (Central Booking by WhatsApp) |
Monday to Friday: 09:30 - 13:00 & 14:00 - 19:30 | |
| Town Health Dental Limited |
(Temporary suspended until further notice) Town Health Dental Centre (CL(Le)-D) Shop Unit 215B, 2nd Floor, Citylink Plaza, Shatin 2210 2139 (Central Booking Hotline) 5172 6725 (Central Booking by WhatsApp) |
Monday to Friday: 10:00 - 13:00 & 14:00 - 19:00 Saturday: 10:00 - 13:00 & 14:00 - 17:00 |
Info Updated by Clinic on 21/11/2023 : Suspension of Service |
| Tai Po | |||
| Health and Care Dental Clinic Limited |
Health and Care Dental Clinic - Tai Po Fortune Clinic Shop 66, Level 1, Fortune Plaza, 4 On Chee Road, Tai Po 3896 0171 |
Monday to Friday: 09:30 - 13:30 & 14:30 - 19:30 Saturday: 09:30 - 13:30 & 14:30 - 18:00 |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| Town Health Dental Limited |
Town Health Dental Centre (TP-D) Shop 5A, G/F., Elegance Garden, Taipo, N.T. 2210 2139 (Central Booking Hotline) 5172 6725 (Central Booking by WhatsApp) |
Monday to Friday: 10:00 - 13:00 & 14:00 - 19:30 Saturday: 10:00 - 13:00 & 14:00 - 17:00 |
|
| Tsuen Wan | |||
| Caritas Dental Clinics Limited |
Caritas Dental Clinics Limited – Tsuen Wan G/F, Block B, No. 146 Chung On Street, Tsuen Wan, New Territories 2615 1461 |
Monday to Friday: 08:45 - 17:00 Saturday: 08:45 - 12:30 |
Info Updated by Clinic on 1/8/2023 : Change of Operation Hours |
| DOS Dental Limited |
(Temporary suspended for renovation until 10/12/2023) DOS Dental Shop P10B, Luk Yeung Galleria, 22-66 Wai Tsuen Road, Tsuen Wan, N.T. 5213 3310 9083 9880 (Hotline & Whatsapp available for both numbers) |
Monday, Friday: 09:30 - 13:30 & 14:30 - 19:30 Public Holidays: Closed |
Info Updated by Clinic on 14/9/2023 : Future Suspension of Service |
| Health and Care Dental Clinic Limited |
Health and Care Dental Clinic - Tsuen Wan Clinic Shop 116, Level 1, CDW Building (8 ½) , 388 Castle Peak Road, Tsuen Wan 3896 0171 |
Monday to Friday: 09:30 - 13:30 & 14:30 - 19:30 Saturday: 09:30 - 13:30 & 14:30 - 18:00 |
Info Updated by Clinic on 1/8/2023 : Change of Contact Number |
| UMP Professional Management Limited |
UMP Dental Centre (Tsuen Wan) Shop 1070, Level 1, D-PARK, 398 Castle Peak Road, Tsuen Wan 3110 2785 6011 8607 (Whatsapp) |
Monday to Friday: 09:00 - 13:30 & 15:00 - 19:30 | Info Updated by Clinic on 1/8/2023 : Change of Contact Number and Add the Booking Whatsapp Number |
| Tuen Mun | |||
| CJ Dental Holding Limited |
(Temporary suspended until further notice) Bright Smiles Dental Centre Shop 46, G/F, Richland Garden, Tuen Mun, N.T. 2613 0308 92278974 (Whatsapp) |
Monday to Saturday: 10:00 - 18:00 Sunday & Public Holidays: 10:00 - 16:00 |
Info Updated by Clinic on 16/10/2023 : Suspension of Service |
| CJ Dental Holding Limited |
Smiles Dental Centre Limited Shop 60A, G/F, Richland Garden, Tuen Mun, N.T. 2613 1919 9178 3948 (Whatsapp) |
Monday to Saturday: 10:00 - 18:00 Sunday & Public Holidays: 10:00 - 16:00 |
|
| DOS Dental Limited |
DOS Dental Shop 28, G/F, Gold Coast Piazza, Gold Coast, Tuen Mun, N.T (Inside JP Partners Medical) 5541 3310 9083 9880 (Hotline & Whatsapp available for both numbers) |
Monday to Saturday: 09:30 - 13:30 & 14:30 - 19:30 Sunday: 09:30 - 13:30 Public Holidays: Closed |
|
| DOS Dental Limited |
DOS DentalZ Shop 67A, G/F, Chi Lok Fa Yuen, Tuen Mun, N.T. (Inside JP Partners Medical) 6898 2216 9083 9880 (Hotline & Whatsapp available for both numbers) |
Monday to Saturday: 09:30 - 13:30 & 14:30 - 19:30 Public Holidays: Closed |
|
| Metropolis Dental Care Centre Limited |
Metrodental Shop 46A, G/F, Paris London New York Cinema Shopping Centre, Tuen Mun, N.T. 2441 1258 |
Monday to Saturday: 10:00 - 13:00 & 14:30 - 18:30 | Info Updated by Clinic on 1/8/2023 : Change of Operation Hours |
| Metropolis Dental Care Centre Limited |
Metrodental Shop B, G/F, Bitt Hing Building, 4 Ming Ngai Street 107-111 Tuen Mun Heung Sze Wui Road, Tuen Mun, N.T. 2441 1259 |
Tuesday to Friday: 10:00 - 13:00 & 14:30 - 18:30 | |
| Yuen Long | |||
| Project Concern Hong Kong |
Project Concern Hong Kong Dental Clinic - Tin Yuet Estate Dental Clinic G/F, Wing C, Yuet Tai House, Tin Yuet Estate, Tin Shui Wai 2776 9081 5484 1350 (Whatsapp) |
Monday to Friday: 09:00 - 12:00 & 14:00 - 17:00 | Info Updated by Clinic on 20/9/2023 : Add the Booking Whatsapp Number and Change of Operation Hours |
| Quality HealthCare Dental Services Limited |
Quality HealthCare Dental Centre (Yuen Long) Shop 25, Yuccie Square G/F, No. 38 Yuen Long On Ning Rd, Yuen Long 2976 0668 2366 0830 (Dental Booking Hotline) |
Monday to Friday: 09:15 - 13:30 & 14:30 - 18:45 Saturday: 09:00 - 13:00 & 14:00 - 17:00 Sunday & Public Holidays: Closed |
Info Updated by Clinic on 1/8/2023 : Add the Booking Hotline |
| UMP Professional Management Limited |
UMP Dental Centre (Yuen Long) Shop 11, G/F, Comet Mansion, 45-67 Fung Cheung Road, Yuen Long 3110 2785 6011 8607 (Whatsapp) |
Monday to Tuesday: 09:00 - 13:30 & 15:00 - 19:30 Saturday: 09:00 - 15:30 |
Info Updated by Clinic on 6/9/2023 : Change of Operation Hours |
* Opening hours are provided by the clinics and any changes is subject to individual clinic's operational decision.
Frequently Asked Questions
| Q1 | Who can join the Pilot Scheme on Dental Services (Dental Scaling) for Civil Service Eligible Persons (PDS)? Do I need to apply to join the Scheme? |
|---|---|
| A1 | Civil service eligible persons (CSEPs) with next recall appointments falling in or after January 2024 and with no history of serious oral problems will be invited to join the PDS. Application is not required. |
| Q2 | How could CSEPs know if they have been selected to join the PDS? When will they receive the invitation? |
| A2 | The Department of Health (DH) will send invitation to suitable CSEPs in batches through SMS starting from late July 2023. Selected CSEPs will receive an SMS inviting them to participate in the PDS about 6 months before their date of original recall appointment with DH. For those CSEPs who have not received the invitation SMS, please wait patiently. |
| Q3 | How to book appointment after receiving the invitation SMS? |
| A3 |
Please follow the procedures below to book an appointment:
If no verification code is received before the dental scaling appointment, the CSEP should call the enquiry number of PDS at 2892 1044 or send email to pdsvcode@dh.gov.hk to obtain the verification code. In case the verification code cannot be obtained before the scheduled appointment, the CSEP can attend the appointment as scheduled and should sign a declaration form to confirm his/her eligibility for the PDS. |
| Q4 | Would CSEPs’ participation in the PDS affect their eligibility for receiving dental services provided by Government dental clinics in future? |
| A4 | Participation in the PDS is voluntary. CSEPs who join the PDS can receive dental scaling service at an earlier date than their original recall appointments with the Government dental clinics. If the clinical staff notify the CSEPs concerned any dental problems identified that require follow-up action during the dental scaling appointments at private dental clinics, they will record the problems in the web-based system to facilitate follow-up by the Government dental clinic. Recall appointments at Government dental clinic will be arranged automatically for CSEPs who have received dental scaling under the PDS. CSEPs will receive an SMS informing them about the arrangement and estimated waiting time for next recall appointments on the following day after dental scaling. CSEPs may choose not to join the PDS, and attend the original scheduled recall appointments at Government dental clinics. |
| Q5 | Should CSEPs attend the original recall appointment at Government dental clinics after they have joined the PDS? |
| A5 | Once CSEPs have made booking with the private dental clinics, it implies that they agree to participate in the PDS and their scheduled recall appointments at Government dental clinics will be cancelled. Other scheduled non-scaling follow-up appointments, if any, will not be affected. |
| Q6 | If a CSEP has received the SMS with a verification code before the appointment, but cannot provide the code on the day of appointment, say due to loss of mobile phone or accidental deletion of the SMS, what should the CESP do? |
| A6 | If the verification code is lost before the appointment date, the CSEP should call the enquiry number of PDS at 2892 1044 or email to pdsvcode@dh.gov.hk to obtain the verification code. If, on the day of scaling, the verification code still cannot be produced, the CSEP should sign a declaration form at the dental clinic to confirm his/her eligibility for the PDS. |
| Q7 | How to re-schedule a dental scaling appointment? |
| A7 |
CSEPs can re-schedule their appointments before the scheduled appointments. The original appointment has to be cancelled before a new appointment can be made. Please refer to the “Flow Chart of Rescheduling/Cancelling Dental Scaling Appointment” in the webpage of the Pilot Scheme for information (www.dh.gov.hk/english/main/main_ds/main_psds.html). The dental scaling should be completed within 3 months from the date of receipt of the invitation SMS. Special attention : If after cancelling a scheduled appointment, the CSEP does not book another appointment with any private dental clinic for scaling service within the specified period, he/she cannot keep the original recall appointment at the Government dental clinic. He/she would need to contact the Government dental clinic to book a recall appointment afresh. |
| Q8 | Do CSEPs need to inform the private dental clinic to cancel the appointment if they cannot attend the scheduled appointment? Can they book another appointment afterwards? |
| A8 | CSEPs should call the dental clinic to re-schedule the appointment as early as possible if they cannot attend the appointment as scheduled. If they do not attend the scheduled appointment without re-scheduling, they will generally no longer be eligible for the PDS and they cannot book any other appointment with the private dental clinics under the PDS. They can contact the Government dental clinic concerned to arrange a recall appointment afresh. The new booking will be put on the waiting list of the Government dental clinic concerned according to the prevailing waiting time. |
| Q9 | If the eligibility of CSEPs for civil service dental benefits cannot be verified by the web-based system on the appointment day, can the CSEPs receive the dental scaling service? Is there any way to find out why the eligibility cannot be verified? |
| A9 |
The CSEPs must be eligible for civil servant dental benefits on the appointment day, otherwise, they cannot receive the dental scaling service. To enquire about their eligibility for civil service dental benefits, CSEPs concerned can contact their respective bureaux/departments (for serving civil servants and their dependants) or the Treasury (for retired civil servants and their dependants). If the eligibility of CSEPs for civil service dental benefits cannot be verified by the web-based system on the appointment day but they firmly claim to be eligible for civil service dental benefits, the CSEPs concerned should sign a declaration form to confirm their eligibility for the PDS. The declaration form will be submitted to DH for verification of eligibility. If the CSEP is found not eligible for civil service dental benefits at the time when they receive the dental scaling service, they will be liable to pay for the cost of dental scaling service and other related charges. The CSEP or his/her associated eligible person may also be liable to disciplinary action (as appropriate). |
| Q10 | If a CSEP has cancelled his/her scheduled appointment without making a new appointment during the specified period, could he/she attend the original recall appointment at Government dental clinic? |
| A10 | If a CSEP has cancelled his/her scheduled appointment without booking a new appointment within the specified period while his/her original recall appointment at Government dental clinic has been cancelled, he/she should contact the Government dental clinic concerned to arrange a recall appointment afresh. The new recall appointment will be scheduled according to the prevailing waiting time of the Government dental clinic concerned. |
| Q11 | When should CSEPs provide the verification code to the private dental clinic? |
| A11 | CSEPs should provide the verification code to the private dental clinic only after the dental scaling service has been completed. |
| Q12 | What information/documents should be provided by the CSEPs on the day of the dental scaling appointment? |
| A12 |
On the day of appointment, CSEPs have to present their Hong Kong Identity Card or Birth Certificate (for children under 11 years of age without a Hong Kong Identity Card) for checking of their eligibility to receive dental scaling service under the PDS. During registration, they should sign the Consent part of Joint Consent and Acknowledgement (JC&A) Form to allow the dental clinics to verify their identity and eligibility for receiving the dental scaling service free of charge, to allow information sharing with DH, and to provide consent for disclosing their personal data for the purposes of obtaining the dental scaling service and other related purposes. After receiving the dental scaling service, CSEPs should sign the Acknowledgment part of JC&A Form to acknowledge receipt of the dental scaling service and provide the verification code to the clinic. If CSEPs’ eligibility cannot be verified on the appointment day due to special circumstances, and they firmly claim to be eligible for civil service dental benefits, CSEPs should sign a declaration form to confirm their eligibility for the PDS. The declaration form will be submitted to DH for verification of eligibility. If the CSEP is found not eligible for civil service dental benefits at the time when they receive the dental scaling service, they will be liable to pay for the cost of dental scaling service and other related charges. The CSEP and his/her associated eligible person may also be liable to disciplinary action (as appropriate). |
| Q13 | What should the CSEP do if he/she is a minor (below 18 years of age) or incapacitated person and unable to sign the forms for PDS? |
| A13 | The CSEP concerned should be accompanied by his/her parent/spouse/legal guardian, or any adult authorised by his/her parent/spouse/legal guardian who should sign the forms on his/her behalf. |
| Q14 | Can the CSEPs apply for their bureau/department’s approval for time-off from duty for receiving dental scaling services under PDS? Will private dental organisations/clinics provide proof of attendance for dental scaling appointments under the Pilot Scheme? |
| A14 | CSEPs who have booked appointment for dental scaling services under PDS can apply for their respective bureau/department’s approval for time-off from duty for receiving dental scaling services under PDS, in accordance with the relevant provisions of the Civil Service Regulations and procedures. After dental scaling, CSEPs can request for proof of attendance from the private dental organisations/clinics. |
| Q15 | How to raise enquiries or complaints on dental scaling service provided by the private dental clinics? |
| A15 | Under the PDS, the designated dental organisations/clinics are required to provide proper channels and contact persons for CSEPs to raise enquiries or complaints. For enquiries or opinions concerning the arrangement or procedure of the dental scaling service, please contact the dental clinic direct for prompt follow-up. If the issues remain unresolved, CSEPs may contact DH via pdsuser@dh.gov.hk for assistance. |
| Q16 | If dental problem is identified during the dental scaling service, how will it be handled? |
| A16 | If the clinical staff of dental clinics have informed CSEPs of the dental problems identified that require follow-up during the dental scaling procedure, the clinical staff will record the problems in the web-based system for follow-up by the Government dental clinics. In case of emergency, the CSEPs concerned may seek emergency service from the Government dental clinics. |
| Q17 | After receiving the dental scaling service under the PDS, will there be another dental scaling appointment under the PDS? |
| A17 | The service period of the PDS will last for 18 months. Each invited CSEP will only be provided with dental scaling service once under the PDS within the service period. |
| Q18 | How to make enquiries under the PDS? |
| A18 |
Information on PDS (including selection criteria for participants, list of designated dental organisations/clinics, procedures for booking appointment, etc.) can be obtained by the following means:
|
| Q19 | How to give feedback on the PDS and the dental scaling service? |
| A19 | DH will gauge the views of CSEPs who have joined the PDS through questionnaire surveys. CSEPs may also send their feedback to DH via pdsuser@dh.gov.hk. |
| Q20 | When CSEPs book an appointment for dental scaling, the private dental organisation/clinic offers an appointment within two months, but the deadline for dental scaling is three months. Can CSEPs book an appointment for dental scaling beyond two months but within the three-month specified period? |
| A20 | CSEPs should refer to the deadline for dental scaling shown in the invitation SMS. As long as the appointment date is within the deadline for dental scaling shown in the invitation SMS, the clinic can make an appointment for them. |
| Q21 | For CSEPs who have been attending appointments at the Government dental clinics in the evening, can they join the Pilot Scheme on Dental Services (Dental Scaling)? |
| A21 | In general, CSEPs with next recall appointments falling in or after January 2024 and with no history of serious oral diseases will be invited to join the PDS. DH will send invitation to suitable CSEPs in batches through SMS starting from late July 2023. Selected CSEPs will receive an SMS inviting them to participate in the PDS about 6 months before their date of original recall appointment with DH. For CSEPs who have not received the invitation SMS, please wait patiently. |
| Q22 | How can CSEPs register for new consultation? |
| A22 | CSEPs can call 2892 2577 for registration of new consultation from 9:00am on the first working day of every month. For details, please browse website: https://www.dh.gov.hk/english/main/main_ds/main_ds.html |
| Q23 | When will CSEPs receive the verification code? |
| A23 | Once the appointment is made, an SMS containing a verification code will be sent to the CSEP on the following day. In case the appointment is rescheduled, another SMS containing a verification code will be sent to the CSEP two calendar days before the rescheduled dental scaling appointment. The verification code should be provided to the dental clinics after completion of dental scaling service to facilitate the validation process. If the selected CSEP has not received the verification code before the appointment, or lost the verification code, please call the enquiry number of the Pilot Scheme at 2892 1044 or send an email to pdsvcode@dh.gov.hk. |
| Q24 | If CSEPs have doubts on whether they are suitable for dental scaling, can they ask the private dental organisations to access their medical records at the Government dental clinics? |
| A24 | Only CSEPs without history of serious oral diseases will be invited to join the PDS. If CSEPs have doubts on whether their latest health condition is suitable for dental scaling when receiving dental scaling services, they can provide relevant information to the dentists at the private dental clinics, who will offer professional advice. Private dental organisations do not have the authority to access CSEPs’ medical records at Government dental clinics. |
| Q25 | Can CSEPs enquire whether the scaling service will be provided by a dentist or a dental hygienist from the designated dental organisations/clinics when making a dental scaling appointment? |
| A25 | When making a booking, CSEPs can confirm with the designated dental organisations/clinics whether the scaling service will be provided by a dentist or a dental hygienist. |
| Q26 | If a tropical cyclone warning signal no. 8 or above is hoisted by the Hong Kong Observatory or an "extreme situation" is announced by the Government, can CSEP reschedule or cancel the appointment for that day? |
| A26 |
Before a tropical cyclone warning signal no. 8 or above is hoisted by the Hong Kong Observatory or an "extreme condition” is announced by the Government, there is normally a period of fore-warning. Affected CSEPs can contact the dental clinic to reschedule the appointment. Please note that the original appointment has to be cancelled before booking a new appointment no matter whether the new booking is made within the same dental organisation/clinic or with a different dental organisation/clinic. The rescheduled appointment date should fall within three months from the date of receipt of the invitation SMS from DH. |
Contact Us
General Enquiry
| Pre-recorded Scheme Information: | 3952 7700 |
|---|---|
| Telephone: | 2892 1033 |
| Email: | pdsuser@dh.gov.hk |
Verification Code Enquiry
| Telephone: | 2892 1044 |
| Email: | pdsvcode@dh.gov.hk |
1 Dec 2023